A couple of weeks ago I had the misfortune to stay at a Haven Holiday/Prison camp Hafan-Y-Mor with my 2 girls (aged 5 and 2)
The chalet/cell was “tired” to say the least – However, I was surprised at the little collection my girls found on the floor over the 2 days we were there (we left a day early).
2 boiled sweets covered in hair and crap (managed to stop the 2 year old eating them)
A top from a bottle of Budweiser (managed to stop the 5 year old treading on it)
A BIG lump of hair (about the size of my fist)
Nail clippings
And my personal favourite – a used plaster.
It went beyond dirty. It was a health hazard.
And the response from them?
Well according to Linda Ashdown – Linda.Ashdown@bourne-leisure.co.uk because I left in disgust and I didn’t fill in the appropriate forms and complain to the appropriate people at the appropriate time (I did leave a note with security as I left) when it comes to a refund “computer says no”
If you could re-tweet this it’d be appreciated.